DOES MYRIAD BEAUTY GUARANTEE AUTHENTICITY OF PRODUCTS?
We are committed to bringing you only 100% authentic products. Myriad Beauty guarantees the authenticity of every product in our website. All products are sourced either from authorized and verified distributors or directly from the brands.
HOW LONG CAN I KEEP USING THE PRODUCT AFTER OPENING?
You may check the expiration date, usually printed directly on the product or Period After Opening (POA) symbol to refer to the time a product remains usable after opening.
CAN I SEND AN ITEM BACK IF I HAVE A REACTION TO IT?
Please stop using the product immediately if you suffered a reaction from it and contact our Customer Care Team. Please note that we do not hold responsibility for such cases. However, we will try our best to resolve any issue as we possibly can. We may refer you to the main manufacturer of the product for them to directly issue your concern.
HOW DO I KNOW WHEN AN ITEM WILL BE RESTOCKED?
If a product is out of stock, register your email in the ‘Notify Me When Available’ to get a notification email once the product is back in stock. Also, you’re welcome to visit our website and check.
Which method of payment do you accept?
We accept payment via cash on delivery, card on delivery and all major credit cards through the website.
Shipping & Delivery
WHICH COUNTRIES DO YOU DELIVER TO?
We only deliver across all areas in Qatar.
HOW MUCH IS THE COST OF DELIVERY?
· Abu Hamour
· Al Azziziya
· Al Rayyan
· Al Wakra
· Gharaffa Area
· Madinat Khalifa
· West Bay Area
· Abu Nakhlah
· Al Khor
· Al Wajba
· Al Wukair
· Industrial Area
· The Pearl
· Um Salal
· Al Ruwais
HOW LONG WILL IT TAKE FOR MY ORDER TO REACH ME?
We offer same day delivery on orders before 4:00PM to all areas in Qatar. The delivery schedule is arranged according to area. You can expect your package between 5:00 PM to 9:30 PM, for requests beyond our delivery timings, a special delivery charge of QAR 10 will be added. No deliveries on Fridays and National Holidays.
WHAT SHOULD I DO IF MY ORDER ARRIVES INCOMPLETE OR IF I RECEIVED A WRONG ORDER?
Myriad Beauty takes extra care in making sure that you receive what you ordered. In the case where there was an item missing from your order or you received the wrong item, please do not hesitate to contact our Customer Care Team ASAP. Kindly attach a photo of what you received, so we can resolve the issue. For missing items, we will have to check with the warehouse so we can arrange another delivery as soon as we can. In the event that the missing item is already out of stock, a refund will be processed.
WHAT IS YOUR RETURNS POLICY?
Kindly note that we are unable to do refunds however, we can do return and replacement in case that the parcel was damaged. That includes any leakage, breakages, and any sign that the parcel was tampered with. You can send an email at firstname.lastname@example.org with photos showing how the parcel was damaged including all details. Please leave the package retained as it is, until we resolve the issue.
WHAT SHOULD I DO IF MY ORDER ARRIVES DAMAGED?
If any package was delivered damaged, kindly send an email to email@example.com with photos showing how the parcel was damaged including all the details. Please leave the package retained as it is, until we resolve the issue.