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HOW LONG WILL IT TAKE FOR MY ORDER TO REACH ME?

We deliver to all areas in Qatar. All orders before 3PM will be delivered on the same day. No deliveries on Fridays and National Holidays. Shipping to Kuwait and Oman will take 3-5 working days. 

HOW MUCH IS THE COST OF DELIVERY?

Al Wakrah

QAR30

Doha

QAR30

Al Rayyan

QAR30

Shahaniya

QAR50

Al Khor

QAR40

Shamal

QAR50

Um Salal

QAR40

Al Daayen

QAR50

WHICH COUNTRIES DO YOU SHIP TO?

We deliver in Qatar and ship to Oman and Kuwait by DHL Express.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept payment via Cash on delivery, Card on delivery and all Major Credit Cards through the website. 

WHAT IS YOUR RETURNS POLICY?

Kindly note that we don’t do refunds but what we can do is return and replace the item in the cases in which the parcel was damaged. That includes any leakage, breakages and any sign that the parcel was tampered with. Please send an email to info@myriadbeauty.com with photos showing how the parcel is damaged including all details as soon as possible as we want our orders to reach you in perfect condition. Please leave the package retained as it is until we resolve the issue.

WHAT DO I DO IF MY ORDER ARRIVES DAMAGED?

If any package was delivered damaged, please send an email to info@myriadbeauty.com with photos showing how the parcel is damaged including details of any leakage as soon as possible as we want our orders to reach you in perfect condition. Please leave the package retained as it is until we resolve the issue.

WHAT DO I DO IF MY ORDER ARRIVED INCOMPLETE OR IF I RECEIVED THE WRONG ORDER?

In the case, there was an item missing from your order or you received the wrong item, please do not hesitate to contact our customer care team ASAP. Please attach any photos of what you received so we can resolve this issue. For the missing items, we will have to check with the warehouse so we can arrange another delivery as soon as we can.

CAN I SEND AN ITEM BACK IF I HAD A REACTION TO IT?

Please stop using the product if you suffered a reaction from it immediately and contact our Customer Care Team. Please note that we do not hold responsibility for such cases and may refer you to the main manufacturer to directly deal with them. However, we will try our best to resolve any issue you have as we possibly can.

HOW DO I KNOW WHEN AN ITEM WILL BE RESTOCKED?

If a product is out of stock, register your e-mail in the ‘Notify Me When Available’ to get a notification e-mail once the product is back in stock.Also,you’re welcome to visit us again and check yourself.

ARE GIFT CARDS REFUNDABLE?

Unfortunately our gift cards are non-refundable and any remaining balance cannot be refunded or redeemed for cash.

HOW LONG ARE THE GIFT CARDS VALID FOR?

Our gift cards have no expiry date.

CAN YOU USE THE GIFT CARD MORE THAN ONCE?

Yes, if you have a balance left then you may use it towards your next purchase.

HOW DO I KNOW THE BALANCE AVAILABLE IN THE GIFT CARD?

You can check the balance of your gift card by emailing us at info@myriadbeauty.com.

IS DELIVERY FEE INCLUSIVE IN THE GIFT CARD VALUE?

No. The value of the Gift Card can only be used to purchase for all products at www.myriadbeauty.com and does not include delivery fee.